The Ultimate Clinical and Practice Management Software System

What we do

We specialise in the delivery of software solutions to practice managers, surgeons, specialists and general practitioners. Our flagship product Shexie Platinum is widely used in Australia and is well known for its ease of use, reliability, full range of advanced features, and friendly and prompt customer service and care.

Shexie Platinum provides an easy to use system for capturing and using appointments, billing, managing patient details, in addition to a wide range of other features that make up a complete practice management system.

It is perfect for:

  • Practice Managers
  • Surgeons
  • Specialists
  • Physicians
  • Anaesthetists
  • Diagnosticians

Advanced AI Integration

From dictating the patient letter and summarising clinical notes to automatically processing emails and even answering your phone, Shexie Platinum combined with Facere AI will help to streamline your patient care.

Electronic Prescriptions

Create and send prescriptions to patients digitally via eMail or SMS, including access to SafeScript drug checking in supported states and territories.


Shexie Platinum is fully accredited to connect to the My Health Record platform to both upload and download information on behalf of a patient as required.

Mobile Dictation

Providers can dictate their letters remotely via Shexie Platinum’s mobile web app, from anywhere, anytime just using their mobile phone. Automatically transcribed and available via the patient’s file within seconds for the practice to complete and forward on as appropriate.

Mobile Web App

View appointments via any web enabled device at no extra cost. Take a photo and upload directly to the patient’s file as well as view any attachments already on file whilst outside the practice.

Online Patient Forms

Allow your patients to provide their details electronically via your own customisable online patient form. This information is automatically updated into the patient’s file upon submission, saving the practice from having to enter the same information manually.

Online Bookings

Allow patient’s to book appointments online via our integration with My Health 1st whilst retaining full control over which appointments slots are made available.

Electronic Claiming

Shexie ensures seamless electronic claiming with comprehensive Medicare Web Services integration, offering a range of efficient solutions for medical practices. From bulk billing Medicare and DVA claims to patient claiming and in-patient (ECLIPSE) medical claims processing, Shexie streamlines the entire billing process.

Practice Management Software Company Shexie Pty Ltd is a Sydney based software development company that specialises in the delivery of software solutions to practice managers, surgeons, specialists and general practitioners. Our flagship product Shexie Platinum is widely used in Australia and is well known for its ease of use, reliability, full range of advanced features, and friendly and prompt customer service and care.

The system can support medical practices ranging in size from single users to multiple users at multiple locations and can be run as an on premise solution or in the cloud.

Our software is widely used across Australia and popular for it’s usability. Read what our customers think.

I have been using Shexie since year 2000. Shexie is a smart and organised piece of software which made my daily work runs smooth and efficient. Shexie updates on a regular basis online. It is a comprehensive software including online billing, booking, document scanning, SMS messaging and much more. Help desk is easy to approach and they respond in very reasonable time. Also I find Shexie well priced compared to other software in the market. In my field as a cardiologist I would recommend Shexie to all the specialists.

Dr Gamal Nashed

Cardiac Diagnostic Centre –

I have been using Shexie Medical Software since 2014. We are a very busy Specialist Practice with 5 consultants. Each year Shexie has made changes which meet the standard requirement. The sales staff and technical support department has been excellent and always there to support. They are eager to hear any new concerns or ideas and if possible ready to implement them into the system. I thank the staff at Shexie Medical Software “Your program is the best!” . Updates keep us right on top of where we need to be, support is excellent and we have never been down for a single day. Our Medical Suites run more smoothly and the accounting in Shexie is superb and brilliant for online claiming. We would not use any other programme . Our company highly recommends Shexie and you will not look back. The price of this comprehensive programme is truly amazing value.

Rhonda – Practice Manager

ADO Medical Pty Ltd

Excellent! We have used the Shexie practice management software for over ten years. Over that time we have seen changes and updates including moving into the Shexie Platinum. The product is intuitive & user friendly and has many great features, which are included in the package. I work alongside other practice managers using different software systems and realised very early that there are so many more features and benefits with the Shexie software system. E g. automatic updating of rates for medicare, health funds & AMA which then flow on to workcover; access to two way claiming; easily accessed videos to watch and learn new or just to review features; These are just a few to mention. I have saved the best until last. What I appreciate more than anything is their service. I know that if I need to speak to their ‘Help Desk’ that someone will be at the end of the phone. I may sometimes have to leave a message, but my calls are always returned. We have not paid extra for this service. This peace of mind is worth everything. You will not be disappointed.

Susan – Practice Secretary

Bella Vista Orthopaedics –

Migrate seamlessly from competing packages to Shexie Platinum with automated data migration tools.

If you are currently using a different package, we can easily swap you over to Shexie Platinum, there is no need to re-enter all you patients and referring doctor details.

Shexie has migration tools for many of today’s popular practice management systems. For most of them, we can bring over all of your patient’s demographic details, referral information, appointments, documents, images and clinical history.

Shexie has conversions for the following packages:

  • Genie
  • Gentu
  • Clinic 2 Cloud
  • Bluechip
  • Houston/VIP
  • ZedMed
  • Medilink
  • Caseg
  • Impulse
  • Medinet
  • Best Practice
  • Medical Director (MDW)
  • Audit4
  • Practix
  • Healthtrak
  • Practice Pro
  • CCOS
  • Practice 2000
  • Medimate
  • Pracsoft
  • Promedicus
  • Stat Health
  • RX
  • Jam
  • Medical Spectrum
  • Front Desk
  • Helix
  • Remedy
  • Totalcare


Migrate to Shexie Platinum today! You can easily migrate your existing data from other popular practice management software packages and be setup with Platinum before you know it.

The Shexie HelpDesk is manned by developer staff who know exactly how Shexie Platinum operates. Unlike many other packages, you can make an unlimited number of calls to the Shexie HelpDesk where operators are always ready to assist you on any Shexie Platinum issue.

Help Desk Hours: 8:00am to 6:00pm AEST Monday to Friday except National Public Holidays.

Yes, you can easily do conversions and migrations of other practice management databases and systems into Shexie Platinum.

Yes, you can run Shexie Platinum on Mac computers using Bootcamp, Fusion or Parallels. Contact your hardware supplier to advise which is the best option for your site. If you, or your hardware people, have any questions about this contact the Shexie HelpDesk on
1300 743 943.

Absolutely. The days of bulky paper batches and waiting several weeks for claims paid are behind you! Shexie Platinum allows you to send and receive all manner of claims (Medicare, DVA & Private Health) with the press of a button. Not only that, Platinum will also confirm a patient’s Medicare and Health Fund details for you. This means you only need to get a patient’s details once and Platinum will keep them up-to-date for you! And just to make things that little bit easier, all Medicare, DVA and Private Health rate updates are downloaded automatically, ensuring you always have the most current info at your fingertips.

Shexie Platinum features a robust financial system, allowing any type of billing you can think of, even the occasional really unusual one! To back this up, Platinum provides very extensive financial (and non-financial) reports that will provide comprehensive information on any activity within the system.

Yes. The full knowledge of the MIMS database can be at your fingertips with Shexie Platinum. With a subscription to MIMS, Platinum will allow you access to its fully integrated MIMS system. What does this mean? Not only is the entire MIMS book available to search through for any drug information but Platinum allows you to ‘pull’ drug information for your own use, ensuring all your scripts are up-to-date. In addition, this allows Platinum to utilise the MIMS drug interaction checking against a patient’s existing medications and health conditions, warning you if there is any potential risks.

Yes, we call it ‘Doctor’s Desktop’. We all know how busy doctors are and that they need to see relevant information as quickly and efficiently as possible. This function presents the doctor with everything they need to see and nothing they don’t. A patient’s history, medications and documentation are presented in an easy-to-access format meaning the doctor can concentrate on their patient. Also, this system allows the doctor to forward any invoice details or next appointment information to his reception staff, further streamlining the billing process.

Yes. You can capture data and produce files and reports for state, HCP and fund reporting. Booking and Theatre list facilities are available. Easily bill for Accommodation, Theatre Bands, special cases, Prosthetics, etc. including Electronic Lodgement of all these details via Eclipse Private Hospital facilities.

Shexie Platinum can be deployed to your own computers within the practice or to a cloud hosted server with multiple methods for remote access including via web browser (via supported systems). This enables you to gain the advantage of a superior desktop application with the portability of the cloud, giving you the best of both worlds.

With Shexie Platinum, you can scale and report across multiple sites. We utilise the power, reliability and scalability of SQL Server to enable us to cater for any size of practice. We can scale from a single PC using SQL Server Express to 100+ simulataneous users across many sites without any concerns.

Yes. Whilst Shexie Platinum remains a full desktop application it is perfectly capable of being run via a cloud server. We can even offer this as part of the package should you be interested, or you can use any of the accredited cloud hosts available on the market today. The greatest part is that even when run in the cloud, Shexie Platinum retains all of its functionality providing a true practice management experience with full cloud portability when required.

Yes, no need for paper files! Save space and have all necessary patient and practice info at your fingertips! Shexie Platinum’s fully integrated plug-and-play scanning system means you can scan any paper document directly into a patient’s electronic file with the press of a button, removing the need to hang on to oceans of paperwork. But it doesn’t stop there, modern practices see more and more information (referrals, letters from other doctors etc) being sent via email and other electronic means. Platinum has this covered too! By employing a unique file linking system, Platinum makes adding any electronic file (.pdf .jpeg even video files!) a simple drag and drop.

Time to let someone else manage those mountains of pathology and radiology results. With Shexie Platinum, all you need to do is ask your pathology/radiology provider to install their delivery software, Platinum handles the rest. All your results will be attached to the patients file automatically and presented in a neat and tidy order for the doctor to review. In addition, Platinum comes preloaded with several pathology/radiology request templates, just place your company’s request form in the printer and Platinum will print it out for you!

Producing any type of letter in Shexie Platinum is simple and hassle free. Once you’ve created a letter template in Microsoft Word (a process any of our staff are happy to guide you through), a letter can be produced for any patient containing all pertinent information. All you need to do is add any extra text! Platinum also provides a range of dispatch options including email, ARGUS, MEDICAL OBJECTS, Healthlink and many more.

Yes. Are you tired of making all those confirmation phone calls? Shexie Platinum’s onboard SMS system makes confirming appointments and getting other information to patients easy. Just select the appointments you want to confirm and one button press later, your patient will receive an SMS with all the details. Shexie Platinum will even automatically include a reminder if the patient requires a new referral for their next appointment. The patient can send a reply back and Platinum will automatically mark their appointment as confirmed (if they have actually confirmed it of course). Also, you can create a personalised message for an individual patient or send out bulk information (i.e ‘the doctor is running 20 mins late’ or ‘please ensure you have the required tests/paperwork’).

On top of its already extensive data reporting, Shexie Platinum allows you to create your own reports, forms, questionnaires and anything else you can think of. This allows you to create bulk information reports across your entire practice or individualised ones on a patient to patient basis. Our support staff are more than happy to show you how to make the most of this new exciting and flexible system.

Yes. You can set up unit billing. For management items, Platinum captures start and finish times and calculates time items automatically. Age modifiers are also applied automatically.